At Williams Exterior Shine, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us for services.
Information We Collect
We may collect the following types of information:
Contact details: Name, phone number, email address, and property address when you request a quote or contact us.
Service preferences: Information about the services you’re interested in (e.g. pressure washing, gutter cleaning).
Website usage data: IP address, browser type, and pages visited (collected via cookies and analytics tools).
How We Use Your Information
We use your information to:
Provide quotes and respond to enquiries
Deliver our cleaning services
Send service updates or appointment reminders
Improve our website and customer experience
Comply with legal obligations
We do not sell or share your personal information with third parties for marketing purposes.
How We Protect Your Data
We take appropriate technical and organisational measures to protect your data, including:
Secure website hosting with SSL encryption
Restricted access to customer data
Regular updates to our systems and software
Cookies
Our website uses cookies to improve functionality and understand how visitors use our site. You can adjust your browser settings to refuse cookies if you prefer.
Your Rights
You have the right to:
Request access to your personal data
Ask us to correct or delete your data
Withdraw consent for us to contact you
Lodge a complaint with the UK Information Commissioner’s Office (ICO)
We may use trusted third-party tools (e.g. Google Analytics, Facebook Ads) to help us understand website traffic or manage advertising. These services may collect anonymised data in line with their own privacy policies.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Williams Exterior Shine Stoke-on-Trent, Staffordshire 📧 [email protected] 📞 07863824040